Australia VAT & DDP Shipping Policy
Australia VAT & DDP Shipping Policy
At staystark (“we,” “us,” or “our”), we provide a clear and transparent tax and customs policy for our Australian customers. This ensures a smooth shopping experience without unexpected fees.
1. Tax-Inclusive Pricing
All product prices include Value Added Tax (VAT). The amount displayed on our website is the total you pay—no additional taxes are required at checkout or delivery.
2. VAT Rate
The applicable VAT rate is already included in the product price. This ensures every purchase is fully transparent at the time of payment.
3. DDP Delivery (Delivered Duty Paid)
We ship all products under DDP terms. This means all taxes, duties, and customs clearance fees are handled before shipping. You do not need to pay any taxes or duties upon receipt of the goods.
4. All Fees Included in Price
The listed price covers the product, VAT, and any applicable customs or clearance fees. The total cost is fully transparent before placing your order, with no hidden charges.
5. Simplified Customs Clearance
Our logistics partners manage all customs-related procedures on your behalf. This minimizes any required actions from you, ensuring a smooth delivery process from our warehouse to your door.
6. No Additional Steps After Ordering
Once payment is completed, we automatically handle all tax and customs processes. Customers do not need to provide extra documents or complete complicated procedures—your shopping experience remains effortless.
7. No Extra Charges on Delivery
Since all taxes and fees are settled before shipment, you will not incur additional charges upon delivery. The amount you pay at checkout matches what you receive.
8. Price Transparency
All prices, including taxes and shipping fees, are displayed clearly on the product and checkout pages. You can see the total amount before confirming your order.
9. Scope of Policy
This policy applies to all products shipped within Australia, including furniture, accessories, and other items. VAT and DDP terms are applied consistently to every order.
10. Contact Information
If you have any questions or need assistance, please contact us:
Address: 5000 LAKE WORTH R, AKEWORTH, FL, 33463, US
Customer Service Phone: +1 (407) 890-6653
Customer Service Email: frcare@staystark.com
Service Hours: Monday–Friday, 9:00–12:00 and 14:30–18:30 (GMT)