Contact Us

Contact Us

At staystark (“we,” “us,” or “our”), your questions and feedback matter to us. Whether you need assistance with orders, shipping, returns and exchanges, or product usage, please feel free to contact us through the channels below. Our team will respond as promptly as possible during business hours.

Contact Information

Address:
5000 LAKE WORTH R, LAKE WORTH, FL, 33463, US

Customer Service Phone:
+1 (407) 890-6653

Customer Service Email:
frcare@staystark.com

Service Hours

Our customer support team is available Monday to Friday:

• 9:00 AM – 12:00 PM

• 2:30 PM – 6:30 PM (GMT)

Suggestions & Support

If you encounter any issues while using our website or purchasing our products, we recommend preparing relevant information in advance, such as your order number, payment confirmation, or product photos. This helps us assist you more efficiently.

Scope of Support

• Order status inquiries

• Order modification or cancellation (in accordance with our Order Cancellation Policy)

• Returns and exchanges (please refer to our Return & Exchange Policy)

• Product information and usage guidance

We encourage you to provide accurate and complete information when contacting us, as this allows us to respond more quickly and effectively to your requests.