Payment Methods

Payment Methods

At staystark (“we,” “us,” or “our”), we aim to provide a clear, transparent, and secure payment experience. The following information outlines the available payment methods, order charges, and important payment-related notes.

1. Accepted Payment Methods

Currently, we accept the following payment cards only:

• Visa

• MasterCard

You may use either of these cards to complete your online purchase. All payments are processed through secure, encrypted systems to ensure the protection of your information.

2. Payment Security

We do not store your payment card details. All transactions are handled through secure payment channels designed to prevent unauthorized access, data breaches, or misuse of your information.

3. Order Cost Breakdown

Your total order amount may include the following components:

• Product Price: The listed price of the selected furniture and accessories

• Shipping Fee: Calculated based on order value and applicable shipping rules

Please note that all listed prices include customs duties and Australian Value Added Tax (VAT at 10%), so no additional charges are required upon delivery.

4. Payment Issues & Failed Transactions

If you experience payment issues such as failed charges, bank declines, or other transaction errors, our customer service team may contact you using the information you provided to assist with verification and resolution.
Please ensure that your payment details are accurate and complete to avoid delays.

5. Disclaimer of Responsibility

While we take reasonable measures to ensure payment security and reliability, in rare cases where delays or payment anomalies occur, we are not responsible for any indirect or consequential losses arising from such issues.

6. Contact Information

If you have any questions or concerns regarding payments, please contact us using the details below:

Address:
5000 LAKE WORTH R, AKEWORTH, FL, 33463, US

Customer Service Phone:
+1 (407) 890-6653

Customer Service Email:
frcare@staystark.com

Service Hours:
Monday to Friday, 9:00 AM – 12:00 PM and 2:30 PM – 6:30 PM (GMT)